EXL Service - South Africa
Job Description: Customer Experience Managers are dedicated to providing excellent customer service... experience. Excellent leadership skills to manage a team of customer service representatives, setting performance goals...
Wed, 09 Apr 2025EXL Service - South Africa
focus on enhancing the soft skills of our customer service team. Your mission will be to drive improvements in customer... soft skills of our customer service agents, aligned with the company's customer experience goals. Monitoring & Measuring...
Wed, 09 Apr 2025EXL Service - South Africa
Adaptability Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette... with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters...
Wed, 09 Apr 2025EXL Service - South Africa
Job Description: Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact.... Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer...
Wed, 09 Apr 2025Afro Miaki Group - Johannesburg, Gauteng
and/or monthly basis 2. Effective people management of customer service support staff Plan and develop staff recruitment... MAIN ACTIVITIES OF THIS ROLE 1. Provide efficient support service Manage the daily running of services Set and meet...
Tue, 08 Apr 2025Afro Miaki Group - Johannesburg, Gauteng
Summary To ensure client demands are met in a proficient manner. Sustaining and striving to keep our customer service to the... outstanding tons - this can be done by using transactions on SAP ZSD_REP. Reconciling all back orders. Customer service...
Tue, 08 Apr 2025R450000 - 456000 per year
Marvel Placement Consultants - Gauteng
in Microsoft Office, especially in Excel. Roles and Responsibilities: Handle incoming customer inquiries via phone..., and company policies to customers. Resolve customer complaints or concerns by identifying the issue, offering appropriate...
Tue, 08 Apr 2025Marvel Placement Consultants - Johannesburg, Gauteng
Office, especially in Excel. Roles and Responsibilities: Handle incoming customer inquiries via phone, email, chat..., and company policies to customers. Resolve customer complaints or concerns by identifying the issue, offering appropriate...
Tue, 08 Apr 2025Dash BPO South Africa - Cape Town, Western Cape
or Telemarketing. Experience in Customer Service. Experience in Sales. Must have 6-12 months contact center experience or high-end...
Mon, 07 Apr 2025Fempower Personnel - Cape Town, Western Cape
Customer Service Agent Requirements: Matric Collections experience Customer service experience Call centre...
Mon, 07 Apr 2025